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Kenya Railways Phases Out Cash Payment For Tickets Starting Feb 1

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nya Railways train on a viaduct. The corporation rehabilitated 27 viaducts along the route./Courtesy

The Kenya Railways has phased out the use of cash in paying for tickets at all the Madaraka Express stations.

A notice from the Kenya Railways management indicated that going forward the only acceptable payment modes would be mobile wallets or credit cards.

This will be effective starting February 1st, 2023.

“We wish to notify our customers and general public that effective 1st February 2023, we will no longer be accepting cash for purchase of tickets at all Madaraka Express Passenger Service Stations,” reads the notice.

The use of cashless payments has been commended for curbing theft of public monies, as it reduces human interaction with money.

This new development is in line with Kenya Kwanza administration’s plan to digitize all government services, so as to enhance service delivery.

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Milton Nyakundi

Milton Nyakundi is a veteran multimedia journalist with over 20 years of experience across broadcast, digital, and print media, who relocated to the United States in 2022 and is now the Senior International Correspondent for Kurunzi News based in Washington, DC, USA. He has previously worked with the Kenya Broadcasting Corporation (KBC), among other high-profile roles with Kenya's first privately-owned media outlet - Kenya Television Network. His experience also include prominent roles as Media Consultant for Football Kenya Federation (FKF), and StarTimes Kenya. His career spans high‑stakes political reporting covering legislative and constitutional issues, elections, governance, and accountability across Kenya, Africa, and global arenas. He also boasts extensive sports journalism experience, covering local and international sports events, including leagues, tournaments and sports governance. He is well-known for his investigative depth, editorial leadership, and evidence-driven journalism that guides his consistent delivery of public‑interest storytelling across platforms.

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