Kenya has unveiled a new digital pension system designed to streamline payments and improve efficiency for more than 100,000 retirees across the country.
Government Spokesperson Isaac Mwaura said the Information Management System for pensions will take effect on 1 May, transitioning services fully online and eliminating paperwork.
The platform is expected to reduce delays, curb human interference and ensure pensioners receive payments on time, addressing long standing concerns among retirees.
Mwaura said the system will automate pension administration, marking a significant step in ongoing reforms aimed at improving service delivery.
“The system will enhance efficiency, accountability and service delivery while ensuring pensioners access their dues without unnecessary delays,” he said.
He added that the transition to a paperless model will minimise errors, improve record management and strengthen overall transparency in the system.
The reforms come as the government steps up efforts to modernise public services through digitisation while improving financial security for retirees.
Mwaura said the system will benefit both current and future pensioners by providing a more reliable and transparent framework for processing payments and managing records.
He noted the reforms are part of broader measures to enhance efficiency in public administration and restore confidence in the pension system.
The government also projected growth in pension savings under the National Social Security Fund, reflecting increased contributions and ongoing structural reforms.
Mwaura said the fund is expected to reach about KSh1 trillion by December, up from the current KSh670 billion, providing a stronger financial base to support long term obligations.
He said the growth signals progress in strengthening the country’s social security framework and improving sustainability of retirement benefits.
Mwaura urged Kenyans to take advantage of available pension schemes and plan early for retirement to avoid financial strain in old age.
He also encouraged citizens to invest in post retirement medical insurance to ensure continued access to quality healthcare.
“Planning for retirement should go hand in hand with securing healthcare to ensure dignity and comfort in old age,” he said.
The rollout signals a shift toward technology driven service delivery, aligning with wider efforts to digitise public services and reduce reliance on manual processes.
